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Protea Hotel By Marriott Knysna Quays, Knysna
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Key details
About the Hotel
Waterfront Drive,
Knysna,
South Africa,
6571,
Western Cape
Protea Hotel By Marriott Knysna Quays offers premium accommodations with scenic lagoon views and a heated outdoor swimming pool. This 4-star hotel features a wellness therapist for rejuvenating massages and four dining options, perfect for both leisure and business travelers.
Rooms & Amenities
Rooms at the Protea Hotel Knysna Quays are designed for comfort and include amenities such as air conditioning, large windows, and tea and coffee making facilities. The hotel offers 123 air-conditioned rooms, including 70 lagoon-facing rooms, with complimentary Wi-Fi and flat-screen TVs.
Dining Options
Dining options include the Drydock Food Company Restaurant, which specializes in seafood and fusion cuisine with lagoon views. A hot and cold buffet breakfast is available at the Breakfast Restaurant, and room service can be arranged for guests preferring dining in.
Leisure & Activities
The hotel features a heated outdoor swimming pool with a cocktail bar adjacent to the terrace. Guests can indulge in massages and aromatherapies at the wellness therapist available on-site. Nearby, the Garden Route National Park and Cape Floral Region Protected Areas offer opportunities to explore natural beauty.
Business & Services
Protea Hotel By Marriott Knysna Quays has a business center and meeting spaces for corporate needs. Complimentary wired internet access and free parking are available on-site, with accessibility features including elevators and rooms equipped for guests with disabilities.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Serenity
“The room was impeccably clean and tidy, creating a relaxing atmosphere that enhanced our stay.” view full review
Heated Pool Delight
“The heated pool area was perfect for a winter getaway, allowing us to enjoy a refreshing swim regardless of the chilly weather.” view full review
Breakfast Bonanza
“The breakfast selection was generous, offering a variety that catered to our family's tastes and preferences.” view full review
Cozy Comfort
“The living area of our room was cozy and well-furnished, making it a lovely space to unwind after a busy day.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Off-site parking lot
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Snorkeling
Canoeing
Hiking
Horseback riding
Cycling
Bowling
Golf course
Fishing
Guest Parking
Electric kettle
Dryer
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Back massage
Shallow end
Room features
Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Waterfront Drive,
Knysna,
South Africa,
6571,
Western Cape
Map view
Waterfront Drive,
Knysna,
South Africa,
6571,
Western Cape
City landmarks
Prince Alfred Pass
Spitzkop Viewpoint
2200 ft
Krisjan-se-Nek Bibby's Hoek Goldfields
Dalene Matthee Memorial
2200 ft
Nature reserve
Pledge Nature Reserve
3500 ft
24 Queen Street
Old Gaol and Art Gallery
2100 ft
TH 2 Long Street Thesen Harbour Town
Jandreart Studio
2400 ft
Corner of Main Road and Queen Street
Knysna Museum
2600 ft
The Parking Shed
The Motorcycle Room
3700 ft
Church
Holy Trinity Church
3100 ft
Mall
Knysna Mall
3100 ft
Queen St
Millwood House
2200 ft
Queen St
Drupkelders
2500 ft
on the N2 between Knysna and Plettenberg Bay
Perdekop Trail
2700 ft
Island
Thesen's Island
3600 ft
10 Main Road
St George's Anglican Church
2600 ft
Church
Saint Boniface Catholic Church
2900 ft
TH44 Long St
Ocean Odyssey Whale Watching Knysna
3600 ft
Shop Th24 Saffron Street
Scootours
3200 ft
Brenton Road
Margaret's Viewpoint
1.5
mi
Knysna River
3900 ft
Store
African Crafts Market
1.5
mi
5 Uil Street Knysna Industrial Area
Knysna Gin Distillery
1.6
mi
Skuilte Private Nature Reserve
1.6
mi
Coney Glen Road
Knysna Heads
2.8
mi
The coast of the city
Knysna Lagoon
14.0
mi
Nearby
Mall
Knysna Waterfront
200 ft
Gallery
Knysna Fine Art
1900 ft
Rememberance Drive
Featherbed Co
900 ft
Woolworths
1700 ft
Mall
WoodMill Lane Shopping Centre
1900 ft
Knysna Central
Thesen House
1700 ft
Restaurants
34 South
600 ft
Waterfront
Falcon Creek Spur Steak Ranch
300 ft
Waterfront Dr Shop 29A
Ocean Basket Knysna Quays
500 ft
Shop21 The Waterfront
Asami's House
300 ft
Waterfront Drive Knysna Central
Knysna Waffle Factory and Exotic Milkshakes
400 ft
No 1 Gray Street
O Pescador Restaurant
1500 ft
Waterfront Drive
Wu's Chinese Restaurant and Sushi Express
800 ft
Knsyna Quays
Chatters Bistro
700 ft
9a Grey Street Entrance from Gordon St
Anchorage Restaurant
900 ft
11 Gray Street
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Comfortable rooms
Musty smell
Lack of wardrobe space
7.8/10
Very good
Rooms
7.8
Location
8.0
Service
8.2
Dining
7.5
Guest reviews
7.8/10
based on 6 reviews
4/5
based on 1100 reviews
8.3
8.3/10 based on 1221 reviews
#17 of 32 hotels in Knysna based on Tripadvisor
David
United Kingdom,
March
2024
8.0/10
The hotel is in a convenient location with many restaurants nearby, but it can get noisy due to the busy surroundings. The small rooms by the pool were not ready upon our arrival at 3:00 PM and felt somewhat lacking in amenities.
Rooms
7.0
The rooms by the pool were not ready when we arrived at the scheduled time and were smaller than expected, lacking in amenities.
Service
9.0
The dining staff were efficient and friendly during check-in and check-out, quickly addressing any issues that arose.
Location
8.0
The hotel's location right on the quays offers a vibrant atmosphere with numerous nearby restaurants, although it can get quite noisy and bustling at times.
Dining
8.0
The room service provided a nice variety of food options that catered to everyone, ensuring a pleasant dining experience.
Facilities
8.0
The hotel provides a comfortable and secure parking option and offers a good breakfast spread with friendly staff interactions.
Sammy
United Kingdom,
December
2023
8.2/10
The hotel has nice rooms and great breakfasts, but a bit small and lacking wardrobe space. The service was excellent in helping out, although there were minor issues with hygiene practices. Its outstanding location offers easy access to restaurants and shopping areas. The dining experience was adequate, and the facilities were well-stocked.
Rooms
8.0
The rooms were nice and comfortable, but a bit small with a musty smell.
Service
9.0
The service was excellent in helping out and accommodating guests, despite minor issues with hygiene practices.
Location
9.0
The hotel is in a perfect location with easy access to the boardwalk and shopping areas.
Dining
7.0
The dining was adequate but nothing memorable, with a good selection available.
Facilities
8.0
The facilities were well-stocked and offered a good experience.
Great location
Musty smell
Graham
United Kingdom,
October
2023
7.8/10
My stay at the hotel was a mix of great and not so great experiences. The room was spacious and well-equipped, but had a noticeable tobacco smell. The service was incredibly helpful, but the security measures were a bit excessive. The location was brilliant for exploring Knysna and The Heads, but the dining experience could be improved with more variety for different dietary needs.
Rooms
7.0
My room was spacious and well equipped, but unfortunately, it had a noticeable tobacco smell.
Service
8.0
The staff were amazing, friendly, and always willing to assist in any way, but the security checks were a bit too thorough.
Location
9.0
The location was brilliant for exploring Knysna and The Heads with easy access to restaurants and shops.
Dining
7.0
The dining experience was good, but it would be fantastic if they could cater more to different dietary preferences.
Facilities
8.0
The facilities were overall positive with a nice small pool and warm ambiance.
Sarah
United States of America,
October
2023
8.4/10
My stay at the hotel was simply fantastic. The rooms were a good size with 2 x 5 ft beds, incredibly comfortable, and offered a partial lagoon view. The staff was very helpful and friendly, plus the hotel boasted lovely views. However, the only downside was that the service was short and rude at times.
Rooms
9.0
I loved the size of the rooms and how comfortable the beds were. The partial lagoon view added an extra touch to my stay.
Service
8.0
The service overall was excellent and efficient, especially the Duty Manager and housekeeper who went above and beyond to help us. However, there were moments when the service was short and rude.
Location
8.0
The highlight of my stay was definitely the location. Being directly opposite the Waterfront area was perfect, with plenty of amenities nearby. However, I wouldn't choose to stay here again.
Dining
8.0
The dining experience was extremely good, and the highlight for my kids. The only downside was the lack of variation in the menu during our week-long stay.
Facilities
9.0
The hotel facilities were top-notch, with everything maintained to a high standard. I enjoyed my time utilizing the amenities provided.
Randy
United States of America,
July
2023
7.2/10
I had a wonderful stay at the hotel. The rooms were spacious, tastefully furnished, and had great amenities like tea & coffee facilities and a bar fridge. The bed was super comfy, but unfortunately, we encountered a problem with the shower due to a missing door and a blocked drain, causing a minor flood. Overall, the room was of a high standard, providing great comfort.
Rooms
7.0
The rooms were spacious and tastefully furnished with convenient amenities, although we had an issue with the shower.
Service
8.0
The service was fantastic. The staff were friendly and efficient, making us feel very welcome. However, there was a small issue with serving wearing only one glove and touching food.
Location
6.0
The location was perfect for exploring the area, with direct access to the boardwalk from the rear of the hotel. However, it was extremely busy and noisy, making conversations difficult.
Dining
7.0
The dining experience was good with a decent selection and seating arrangements, but lacked variety. The food quality was reasonable.
Facilities
8.0
The hotel offered great facilities, including a good-sized swimming pool and proximity to restaurants and shops.
Bert
United Kingdom,
May
2023
8.0/10
Waking up to the smell of bacon and hash browns in the morning was a delightful experience at this hotel. The rooms were spacious, equipped with tea making facilities, a small fridge, and featured a kingsize bed that was incredibly comfortable, offering a beautiful view of the harbour and lagoon. However, the early morning noise from the kitchen could be bothersome. Overall, it's a must-stay for the amazing room comfort and lovely views.
Rooms
9.0
The rooms were kingsize and very comfortable with a view to the harbour and lagoon, equipped with tea making facilities and a small fridge.
Service
7.0
The staff was tremendously helpful and knowledgeable about the wharf and town, although the early wanting into rooms was a bit invasive. They were exceptionally friendly and always ready to assist, creating a welcoming atmosphere.
Location
8.0
The hotel's central location made it easy to explore Knysna and The Heads. The proximity to the waterfront cafe and seafood restaurant area was a definite plus, providing great views and easy access to shops and restaurants.
Dining
8.0
The dining experience was excellent, offering a large variety of warm, cold, and baked goodies that fueled us for the day's activities. However, the long queues were a downside. Overall, dining was beyond expectation.
Facilities
8.0
The hotel offers a nice small pool and warm atmosphere. The onsite secure parking was convenient, although there is a charge. The presence of fresh products added to the overall positive experience.
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